Last updated: April 2026
EMERGENCY NOTICE: Aurum Health is not an emergency medical service. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately.
These Terms of Service govern your use of the Aurum Health platform, including our website, member dashboard, and all related services (collectively, the “Platform”). By creating an account or using the Platform, you agree to be bound by these Terms.
Aurum Health, Inc. is a technology platform and Management Services Organization (MSO). We provide technology infrastructure, AI-assisted health optimization tools, member support, and administrative services.
Aurum Health is not a medical practice and does not provide medical services directly. All clinical services — including physician consultations, lab order authorization, diagnostic interpretation, and prescription issuance — are provided by licensed physicians through an independent physician network.
Membership may be declined at the physician network’s discretion based on clinical criteria.
The base Aurum Health membership is $199 per month, billed monthly. Pricing is subject to change with 30 days’ notice. Founding members who locked in a rate at enrollment are grandfathered at that rate for the duration of continuous membership.
You may cancel at any time through your account settings. Cancellation takes effect at the end of your current billing period. We do not issue refunds for the current billing period.
Quarterly lab panel costs and prescription medication costs are billed separately and are disclosed at the time of ordering.
Aurum Health provides health optimization information and AI-assisted recommendations. All clinical decisions — including diagnoses, treatment plans, and prescriptions — are made exclusively by licensed physicians. The Platform does not provide medical advice, diagnosis, or treatment for emergency conditions or acute illness. Nothing on this Platform should be construed as a substitute for professional medical judgment.
Aris is Aurum Health’s AI clinical intelligence system. Aris analyzes your lab results, wearable data, and intake information to generate personalized health optimization recommendations.
All Aris recommendations that result in a prescription or clinical protocol change are reviewed and approved by a licensed physician before being issued. Aris does not prescribe medications independently. Aris recommendations are not a substitute for professional medical judgment.
Aurum Health’s total liability for any claims shall not exceed the total amounts paid by you in the three (3) months immediately preceding the event giving rise to the claim. In no event shall Aurum Health be liable for any indirect, incidental, special, consequential, or punitive damages.
All Platform content — including software, AI models, clinical knowledge bases, protocols, algorithms, and interface designs — is the proprietary property of Aurum Health, Inc. and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access the Platform for personal health optimization purposes only.
These Terms are governed by the laws of the State of Delaware. Disputes shall be resolved by binding arbitration under the American Arbitration Association Consumer Arbitration Rules. Class actions are not permitted.
Material changes will be communicated to active members via email at least 14 days before taking effect. Continued use of the Platform after the effective date constitutes acceptance.
Aurum Health, Inc.
Email: hello@aurumhealth.io